Managing Employees

Observing Employees is a Key Management Skill

Observation skills are necessary when managing employees. Probably a good idea to take some time each day to observe different members of your team. Your ability to observe will help you be aware how the people perceive you, whether your message is received and where there is a need for intervention to improve the performance of your team.

You can watch to see if an employee needs adjustment or recognition around their performance or behaviors. Both aspects are essential in coaching an employee for continuous improvement or motivation to maintain their high level of performance.

Do You Respond or React with Employees?

By pat, No Comments

Managers typically focus on performance or behaviors that either enhance or hinder performance with each person on their team. How a manager goes about ensuring that employees meet their responsibilities make a difference between an employee responding or reacting to the manager.

Reacting

An employee who reacts to a discussion with his or her manager is defensive and will not hear the message and will have an adverse reaction to the manager. Whenever anyone reacts, including the manager, it’s a quick reaction without much thought and creates negativity in the communication. There is no time to think about the best solution; rather the reaction is laden with emotions.

The Top Skill a Manager Needs

By pat, No Comments

As a manager, you are there to inform employees what each position requires and to give them the opportunity to meet those requirements and expectations. I know that you have heard this before; you may not realize just how critical your role is to the bottom line of the company’s profits. If you build and implement strong management skills, your staff, as well as the company, will thrive in a very competitive business environment.

Listening

3 Steps to Handle Team Conflicts

By pat, No Comments

Conflict occurs when there is a difference between two or more people, when the emotions are heightening, and resolution is breaking down. Conflict arises with a manager and employee or between team members.

Differences between team members can be useful as it offers more input into a situation which can provide stronger projects and team relationships. Different perspectives can enhance the growth of the team members and increase the success of a project. It creates energy and engagement of team members.

How to Increase Employee Engagement

By pat, No Comments

Are managers clear around how to best engage their employees? Maybe they too suffer from lack of full engagement. Gallup’s most recent research finds that only 13% of employees worldwide are engaged at work.

I found at Dale Carnegie Training an infographic on “The Importance of Employee Engagement.” If you look at their stats:

$11 BILLION is lost annually due to employee turnover
Companies with Engage Employees outperform others up to 202%
71% of all employees are not fully engaged

The site also provides drivers of disengagement, traits of an engaged employee and guidelines to help lead the way to increase employee’s engagement with the company.

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