Archive for August, 2007

06 Aug

Manage By Listening

Do you think of communication as only verbal….being able to share your thoughts? Another part of communication is listening. The communication process includes both the speaker and the receiver. In your role as a manager, being a strong listener is an important skill for you to develop.

In today’s busy world, we want communication to be brief. Each employee develops his or her own communication style. What if their style is not complimentary to you…do you feel frustrated if someone takes too much time or needs to communicate too often?

Rate your listening skills using a scale:

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