Being a manager is a challenging role. You are responsible for the business results of your department as well as the performance of your team. Most Human Resource Managers will tell you that the relationship between the employee and their manager is critical to the success of the company. Few managers understand this responsibility when it comes to managing employees.
Society for Human Resouce Management (SHRM) is the professional organization that supports human resource professionals. They do yearly surveys with a wide range of employees to get their take on what are the 5 most important aspects of job satisfaction in the workplace. “SHRM 2011 Employee Job Satisfaction and Engagement” is available for your review.
Work-life balance has been a theme in the workplace for over twenty years now. What is your team’s stress index? Are your employees reacting to constant change in business priorities, long hours or 24/7 mentality? Do you support and incorporate the employee’s right to create balance in their lives?
Work-life balance is defined as a balance between one’s work and personal life. Technology has increased the discussions and concerns around this issue. If an employee feels out of balance, either with their work or with personal life, it influences their ability to perform. In managing employees, their problems are the problems of the organization.
Do you think of communication as only verbal….being able to share your thoughts? Another part of communication is listening. The communication process includes both the speaker and the receiver. In your role as a manager, being a strong listener is an important skill for you to develop.
In today’s busy world, we want communication to be brief. Each employee develops his or her own communication style. What if their style is not complimentary to you…do you feel frustrated if someone takes too much time or needs to communicate too often?
Rate your listening skills using a scale: