Are You Reluctant to Handle Poor Performance?
It would be great if managers had only high performing employees, yet that is not the case. In managing employees, you will most likely see a range of performance levels within yours teams and hopefully they are performing at expected levels. What happens when you have a poor performer…how do you handle this type of employee? It depends on how comfortable you are with addressing your concerns and helping an employee improve.
“When should managers crack down on weak employees?” is an article by John Baldoni on CBS Money Watch.
So what should managers do? The rule of thumb in management is always to give people the “what to do,” but not the “how to do it” (one exception — new hires). In other words, you want employees to use their own skills to figure things out. But while that generally works with capable employees, some people need a little coaching. To that end, here’s how a manager should steer such workers back on course: (read more)
There are several questions you need to review before setting up a meeting with the low performer. Is this chronic or new behavior? Is the employee new and if so did they receive enough training to do their job? If this behavior is repetitive, what have you done in the past to guide the employee to increasing their level of performance?
Take some time to read more about handling low performing employees, then start the process in dealing with the situation. Low performance only gets worse, never better, unless you step up as a manager and deal with the situation.
Do You Procrasinate With Performance or Behavior Issues?
How To Handle Poor Performance (Part 1)
How To Handle Poor Performance (Part 2)
How To Handle Poor Performance (Part 3)