Coaching | Managing Employees

Listening as a Coaching Skill

When a manager effectively listens to his or her employees, they will see the performance and engagement levels of team members increase significantly. Everyone wants to be heard, including you. Employees listen better when they feel their manager is attentive to them. As a manager, you can lead the way in this area and extend yourself so that the employees know you are present with them. They will learn from you.

Manager’s Behavior

Observing Employees is a Key Management Skill

By pat, No Comments

Observation skills are necessary when managing employees. Probably a good idea to take some time each day to observe different members of your team. Your ability to observe will help you be aware how the people perceive you, whether your message is received and where there is a need for intervention to improve the performance of your team.

You can watch to see if an employee needs adjustment or recognition around their performance or behaviors. Both aspects are essential in coaching an employee for continuous improvement or motivation to maintain their high level of performance.

Are You Challenging Your Employees?

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One of the many aspects of managing employees is to find ways to challenge each person so they are continuously doing their best. When employees are challenged they take more responsibility, are more engaged, and their productivity increases. Given all you need to do; how can you consistently challenge each person?

Here are some ideas that you can include in your 1:1 with each person:

Check in with them and find out what areas they feel challenged in their work and where do they feel they could use a little more push. Sometimes an employee finds one area of their job quite challenging and are fine with the other areas being more routine. This is where consistent communication with each person helps find a good balance for each person.

Coaching Employees

By pat, No Comments

What is coaching?
Inspiring members of your team to perform at expected levels by personalizing teaching for each one of them, It’s also about listening to your employees to create the best working environment so they can perform at their highest level. Coaching is more informal and is an excellent tool for new hires and employees who are taking on additional responsibilities.

Coaching is not mentoring in that the manager coaches for performance, whereas a mentor focuses on the development of an employee. Mentors are not direct managers, rather across department management or upper management.

Do You Empower or Micromanage?

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When managing employees, it’s tempting to want to manage all the details of an employee’s work in the guise of helping them be more productive. Does it actually help? Rarely. Instead what you manage to do is create frustrations for you as well as the employee. Managers who need to micromanage usually have a large dose of anxiety which propels them to control everything that is happening.

Managers are not trained in coaching and counseling so they use the tool they know best – control.

Instead clear direction and expectations allows the employee to engage and contribute in a more effective way to meet business goals.

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