Do You Encourage Cross Department Collaboration?
Most of us have tunnel vision and believe that what we do is more important than what another person contributes. Customer Support feels that they make the company successful because they keep the customers happy. It’s true, they do. Yet the department is one of many other contributers who make up the whole…a successful company.
Without development, sales, marketing, finance, human resources, Customer Support may not have customers.
It’s important to be passionate about what you bring to the department, yet, step across the hallway and find out what the other important players of the company are doing.
When you reach out to understand the other department, there is a good chance you will learn something and also potentially make your life easier. Collaboration is a perfect way to enhance what you do.
Check out this short post “Cross-pollinate your teams” on Startupsmart.com. You may not be able to do exactly what was recommended in this post, though you can create your own cross pollination within your company.
In your role as a manager, you have a great opportunity to solve any interdepartment conflicts. You can first reach out to the manager and brainstorm potential solutions that would help build a strong working relationship between departments.
It’s important to appreciate the significance of each department and what each person brings to the overall success of the company.
Do some cross pollination today!
Be well,
Pat
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