How Do You Speak To Your Employees?
Strong and appropriate communication is an important skill for a manager. How you communicate to your employees will either motivate or demotivate them. Yes, you are human and don’t always communicate with clarity, though if you disrespect an employee, they will start to lose motivation. Found this simple, though clear post on how to not speak to your employees:
Lindsay Broder on Entrepreneur.com wrote “7 Things You Should Never Say to Your Employees.” If you are frustrated with an employee, it’s tempting to strike out and put them in their place. That never works because they will defend themselves and usually it is by decreasing productivity. They will also lose respect for your management style.
Here are seven phrases to especially avoid, especially in the heat of the moment. An instant reactive comment can cause reputational damage and destroy any trust your employees have in you, which can take a lifetime to repair.
Managing employees takes a lot of discipline and respect for each of your employees. If you are especially frustrated with one person, because of their performance or behavior, then this is the time to coach them. If they don’t improve after working with them, well maybe you have the wrong person in the role.
Always choose to coach when frustrated, rather than lash out at an employee.
If you find yourself frustrated a lot with your employees, then step back and look at why. Maybe you are burned out, or don’t know how to best manage your team, or don’t like to manage. In order to be successful as a manager, you need to see your employees as partners in building the business. Yes, each person brings a different view around their job, though when you respect them you enhance your relationship with them, as well as help them be more productive.
Communicating respect each day will help you build trust with your employees. Building trust is critical if you want to be successful in managing employees as well as meeting your business deliverables. Each day you choose how you want to interact with each person, and if you are stressed, then close the door and take a time out, to think how to best handle a situation. Employees know when you are frustrated with them and honest, respectful and clear communication will guide them better in increasing their performance or changing behaviors.
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