Retaining Your Talent — New Hire
Keeping your talent is one of your main responsibilities as a manager…you are measured by your ability to handle this important function within the company. Losing people doesn’t have to be inevitable even for positions that traditionally have large turnover.
This is such a broad subject because each person has different needs within the work environment. So how do you as their manager satisfy all those needs in order to meet your business objectives? I’ve broken this topic down into three main topic areas:
· The New Employee
· In their role for about one year
· Seasoned employee…knows how to perform their role and is contributing successfully
I hope that you have followed strong recruiting methods and have located the right talent for the job. I will write on recruiting in another post…finding the right talent. Now you want to incorporate them into your team quickly and most efficiently.
Here are some guidelines to help you create a strong working relationship with your new hire.
All Employees Need:
· Respectful work environment – treated fairly
· Tools to do their job
· Strong manager who creates high standards and gives clear directions
· Fair market pay
· Opportunities for learning and performing, and
· A big one….recognition
Starting Off On the Right Foot with Your New Hire
This is your prime time…time to make the best impression you can on your new employee. The first 45 days are critical to the overall success of you as their manager and their performance within your team. It’s not to say you can’t change an employee’s perception or performance, though setting up the foundation correctly makes your life so much easier. Don’t you have enough challenges?
Having said that…here are some ideas you may want to use when integrating a new employee.
Before the new hire starts, send them the policies and procedures manual that your company has…if not, create a document that you can give to your new hire. Why?
· The new hire will have no surprises on the new day.
· The new hire starts to feel connected with you and your company…they have invested time reading the material.
· They have received an impression that this is a well run organization.
If your company has a new hire orientation, follow it…and add some specifics that work for your department.
Early intervention works all the time…schedule daily or weekly meetings to insure that the skills and experience of the individual matches up correctly with their responsibilities. If you see any weak connections, it’s a good time to bridge the gaps.
Buddy: Select a seasoned member on your team to be their buddy for the first few weeks. The buddy will help you quickly integrate the new employee into the department. They will:
· Introduce the new hire to everyone on the team,
· show them where the basics are like the copier, bathrooms, kitchen, etc.,
· be their “go to” person for most of the every day operations within the department,
· take the new employee out to lunch on their first day, and
· email the person before they start, letting them know they are their buddy and are looking forward to working with them.
First impressions have lasting results with new employees.
Some warm and fuzzy ideas:
· Create a new hire board: Put up a picture of the new employee and their role within the company.
· Have a 4:30 gathering, bringing together your whole team. Have some goodies to munch on while they meet. Each person introducing himself or herself to the new person and shares a fun fact about themselves. The new person also shares something about themselves.
· Come up with your own ideas that work within your department
On the new employee’s first day, during your initial meeting, schedule a meeting 45 days out as a follow up. This meeting is an important time to check in with the new employee to see how they are doing, what their perceptions are about the company and their role, how satisfied are they in their job, and what do they need.
Give them some basic questions ahead of time to prepare themselves for the meeting. Scheduling the 45-day follow up meeting on the first day tells them that you are serious that they are satisfied in their role within the company. Strong and talented employees will perform because they can. They also want to know that your first priority is to build a strong working relationship with them. If you satisfy this requirement with all of your employees, you will build a strong team. Some questions for them to think about:
· How do you like your job? What do you like most about it? Least?
· How are your relationships with the other members of the team?
· Are you working the hours you expected to work?
· How can I support you better in your role?
· Did you make the right decision about taking the job?
Let them know that if they have problems they want to address, you want them to feel comfortable bringing possible solutions to the table at the same time. This 45-day follow up meeting is a perfect time to brainstorm solutions.
Set a foundation of “respect” in you interactions with this new member of your team…it is the key to building a strong working relationship.
Retaining Your Talent – One Year Experience
Retaining Your Talent – Seasoned Employee
3 Different Types of Employee Goals